tag:blogger.com,1999:blog-19074890721571525742012-02-16T18:15:56.669-08:00beware-bluehosthttp://www.blogger.com/profile/05635142687851275895noreply@blogger.comBlogger11100tag:blogger.com,1999:blog-1907489072157152574.post-85122875228659489742007-10-20T04:01:00.000-07:002007-10-20T04:23:07.289-07:00I didn't believed those articles i search over google.<br /><a href="http://www.freewebspace.net/forums/archive/index.php/t-2163150.html">link1</a><br /><a href="http://www.techbarn.net/1/hosting/bluehost/">link2</a><br /><a href="http://www.webhostingtalk.com/showthread.php?t=506703&amp;page=2">link3</a><br /><a href="http://www.webhostingforum.com/archive/index.php/t-1285.html">link4</a><br /><a href="http://www.webhostingforum.com/showthread.php?t=1285">link5</a><br /><br />Reliability: BAD<br />Stability: BAD<br />Support: BAD<br />Threats: LOL<br /><br /><br />Then i got my smack,<br />I listen to my brother advise and go into bluehost.com<br />I'm to furious, but some how i had the power to write this blog, tho i gave up from those exploiters, so i wont broaden it.<br /><br />The log that you will see now - was the "best" "live" service i got, i wish i could be smart and save all other logs.<br /><br /><br />One of the the logs:<br />mbautista [06:10]: Welcome to our real-time support area<br />avi [06:10]: Hi there<br />mbautista [06:10]: hello<br />avi [06:10]: This Account Has Exceeded Its CPU Quota<br />[06:10]: this is the second time in 1 month,<br />mbautista [06:11]: what is your domain name<br />[06:11]: and have you checked your exceed cpu logs<br />avi [06:11]: http://xxx.xxx<br />[06:11]: this is really interrupt my work, and this is really annoy - never got this on any other hoster.<br />mbautista [06:12]:<br /><br /> CPU Quota/Suspensions Errors are used as a maintenance tool to help avoid server lockups by preventing customers from running inefficient scripts that monopolize unnecessary CPU time and slow your server down.<br /><br /> These errors are triggered if your total processes take more than 40 CPU seconds in any 60 second window or if you have one process that takes 30 CPU seconds in a 60 second window. These limits are in place to avoid server lockups. Your site will generally come back up after 5-10 minutes of suspension.<br /><br />avi [06:13]: mbautista: this is the second time, second time i get this AUTOMESSEGE bot<br />[06:13]: this is annoy, i need "real" "live" help<br />mbautista [06:13]: yes I understand<br />[06:14]: but I am pulling up your logs<br />[06:14]: and yes we are live people<br />[06:14]: we do have some auto messages to help us<br />avi [06:14]: but it's not<br />[06:14]: live help allways better<br />mbautista [06:15]: this is live help<br />avi [06:15]: mbautista: ok, please let's stop talk about how bluehost help, i need help with my issue now<br />mbautista [06:15]: and you problem is you have over 1000 request for images that do not exist<br />[06:15]: they are from a number of different ips<br />[06:16]: give me one moment<br />avi [06:16]: i see, i also can see that this is from some "blog" how can i fix that?<br />mbautista [06:16]: I am going to have an admin look at something so I will be away from my desk<br />avi [06:16]: ok, but also check - if some one post image that not exist, so many websites can do it and my cpu will go crazy? that's insane<br />mbautista [06:23]: ok your account is having way too many connections, and also using too much cpu, you need to fix your account you can check the cpu logs and the servers error logs to see what needs to be fixed but it needs to be done soon as the admin is going to check the account later on today to make sure this has stopped<br />avi [06:23]: also " Latest Visitors Stats ", i see many visits from this "blog" and the unexist images<br />[06:24]: where i see the logs, and how i can fix it till the admin fix it?<br />[06:24]: i don't want this to happen again.<br />mbautista [06:25]: you can go to the file manager<br />[06:26]: and then to the /tmp directory<br />[06:26]: and then the /exceeds_cpu_logs<br />[06:26]: there is one dated today<br />[06:26]: click on that one and then click view to see it<br />avi [06:27]: ok, how admin will contact me?<br />mbautista [06:27]: the admin will not contact you<br />[06:28]: he will make sure the account is not having the problem later<br />[06:28]: if it is he will deactivate your account<br />avi [06:28]: deactivate ?<br />mbautista [06:28]: suspend<br />avi [06:28]: what do you mean by that?<br />mbautista [06:29]: it means your site will be suspended ( like when you got the cpu exceeds error)<br />avi [06:30]: Sorry, i still don't understand and it sounds to strange for me, can please contact me with the shift manager?<br />[06:31]: And also please give me your place phone number<br />mbautista [06:32]: elephone:<br />Main Line: 888-xxx-xxx<br />Outside the U.S: 801-xxx-xxx<br />[06:32]: there is the phone numbers<br />[06:32]: we will not be calling you<br />[06:32]: you will just have to fix your account<br />avi [06:33]: mbautista, if now 100 websites will just link to a "unexist" image - this is looks like my fault?<br />[06:34]: If some 100 blogs will link a unexist image to bluehost.com it will be your general manager fault?<br />[06:36]: I don't think so, instead of tell me that i should fix my account (nothing that i know how to do, even dir TMP not exist), and with the illegal intimidation of "suspend" the account - i expect for a quality help<br />[06:36]: my brother use your services for few years allready, he is the reason i came to bluehost<br />mbautista [06:37]: we do not assist with coding this is a coding or program problem, we can only assit with the hosting, this is not a hosting problem<br />avi [06:39]: certainly, this is not coding prob, otherwise the coders could fix it, i can't find it reasonable that if some other websites link to my website - my website get suspended<br />[06:40]: it's like accused none, and it's still my problem<br />mbautista [06:43]: you need to look at what your website is doing, this is not a hosting problem, this a problem from your account. If it is not fixed the admin will deactivate it. There is nothing more that I can help you with now, I must end the chat<br /><br /><br /><br /><br />BlueHost.com - don't care about your site, as long they have many websites there they give low support, threats and so many bad attitudes.<br /><br />They have very good interface and could be leading hoster.<br />To bad it have bad management and have so bad employer.<br /><br />Have anything to add?<br />msg me at <b>bewarebluehost (at) </b><b>gmail.com<br /><br />p.s. - for bluehost director, im sure you will read it - this blog will get spread by 8 SEO experts, and yet i can say nothing against you - this is only the behavior of your guys, this kind of </b><b>behavior should get spread.<br />The only thing i do is to advise others<br /></b><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1907489072157152574-8512287522865948974?l=beware-bluehost.blogspot.com' alt='' /></div>beware-bluehosthttp://www.blogger.com/profile/05635142687851275895noreply@blogger.com1